I. Preamble
- Legal notices
The general conditions of sale and detailed use below govern the relations between any user of the site "www. blw -bebe.com "and" BLW Baby ".
These define the rights and obligations of the parties as part of the sale of BLW baby to the customer.
The Customer accepts the general conditions of sale as well as the rights and obligations relating to it by placing an order on the blw -BEBE.com site.
BLW Baby reserves the right to modify some of these provisions at any time.
- Contact details
The contact details of BLW Bébé's headquarters are:
GLT Digital
Avenue du Roi Albert 5b
5590 Ciney
Belgium
Intra -community VAT: BE 0765 743 833
II. Object
BLW Bébé is a site dedicated to food diversification led by the child ( BLW ) which offers access to explanations and recipes through subscriptions ( www. blw -bebe.com ).
III. Conclusion of the sale
The sale is concluded once the payment is made.
- Order
Product order terms on the website www. blw -bebe.com are as follows:
Customers guarantee that they are fully empowered to use the bank card and that this bank card gives access to sufficient funds to cover all costs resulting from the use of the services of the WWW website. blw -bebe.com .
Minors wanting to make a purchase on the site www. blw -bebe.com must be authorized and accompanied by a parent.
When the payment is made, the order is taken into account. BLW Baby reserves the right to reject or cancel an order due to payment problems.
By checking the “Accept the General Conditions of Sale” box during the ordering process, the Customer declares that they have actually learned and accepts, fully and unreservedly, all of these General Conditions of Sale and Use.
The data recorded by BLW Baby is proof of transactions between BLW Bébé and its customers.
- Access to the site
BLW Baby is accessible 24 hours a day, 7 days a week except scheduled interruptions (maintenance, update, deployment of new features) or force majeure not depending on BLW baby.
In the event of interruption, BLW Bébé undertakes to make every effort to
IV. Price and payment methods
- Price
The prices of the products indicated on the site are expressed in Euro including tax (all taxes included) including Belgian VAT. Any VAT change can be passed on to the sale price.
BLW Bébé reserves the right to modify its prices. In compliance with the law, it nevertheless refrains from doing so once the order has placed and validated by the customer. The products will therefore be invoiced on the basis of the prices in force at the time of registration of orders.
The products put up for sale remain the property of BLW BABUX until the definitive and full payment of the price.
- Payment methods
Payment must be made by bank transfer or by bank card.
The accepted bank cards are: CB, Visa and Master Card.
In the event of a bank refusal, the order will be automatically canceled.
The Customer can also use Paypal for his transactions, the Customer will then be directed to his PayPal account in order to make the payment.
- Prices
The subscription prices are the following:
Monthly subscription: € 14 per month with tacit renewal.
Semi -annual subscription: 72 € per semester with tacit renewal.
Annual subscription: € 99 per year with tacit renewal.
All subscriptions give access to the member part of the site and to all its content during the whole period of the subscription.
BLW Bébé reserves the right not to accept or terminate a subscription for any reason. In this case, the subscriber will be reimbursed in proportion to the progress of the current subscription period.
- Gift card
Gift cards can be used to subscribe to a one -year subscription without renewal.
Gift cards are valid for 1 year from the date of purchase and can be used on the site to validate the registration.
V. Product availability
In the event of unavailability of product later noted to an order,
- If the debit on the customer's bank account has not yet intervened, the customer will be informed of the cancellation of the sale by email.
- If the latter's account is already debited, the customer will be informed of the cancellation of the sale by email, and will be automatically reimbursed for payment.
VI. Delivery
BLW Bébé delivers gift boxes in a certain number of countries in Europe. Only these countries are accessible to delivery. The other country can benefit from a digital version of the gift boxes.
The products are dispatched to the delivery address that the customer indicated when ordering.
The delivery is deemed to be made upon handing over the product to the customer by the carrier according to the control system used by the latter.
Once the product has been given, the customer must, on his own initiative, check the content and integrity of the latter and must then carry out all the reserves and complaints if justified, or even refuse the package, if it is likely to have been opened. Please note a package received is a package accepted as it is.
In the event of dissatisfaction for any reasons, the customer can contact BLW Bébé via the address ( email ).
VII. Right of withdrawal and customer return
- Back
Gift boxes and BLW baby are not refundable or exchangeable.
- Subscription termination
Subscribers can at any time via the "my account" space Cancel the automatic renewal of their subscription. Their subscription will then end at the end of the current period.
VIII. Intellectual property
The website www. blw -bebe.com , as well as all its content, whether visual or sound, such as images, photos, texts, comments, etc. are subject to copyright, trademark law and the rules that govern them. Any copy, modification or total or partial reuse is strictly prohibited, without the written and express authorization of BLW Baby .
In the event of use, without authorization, content subject to copy rights belonging to BLW Bébé , BLW Bébé reserves the right to invoice this use according to the prices established by SOFAM .
Any user must respect the general conditions of sale of these products and BLW baby cannot be held responsible for uses that could be made of products in this context.
The fact of affixing a hypertext link to the blw -Bebe.com site, using the so -called Framing or Deep Linking is strictly prohibited.
IX. Responsibility
BLW Baby will only be held during the order and delivery process only an obligation of means. BLW Bébé 's responsibility cannot be retained in the event of damage occurring due to the use of the Internet and not resulting from direct action from BLW Baby .
In the event of an unpredictable, irresistible and independent event of the will of BLW Bébé , and which prevents the correct achievement of contractual obligations, the responsibility of BLW Bébé cannot be engaged.
The photos are communicated illustratively. The user is invited to refer to the description of each product to know the precise characteristics.
BLW Baby cannot be held responsible for damage of any kind, both material and admits or body, which would result from a malfunction or improper use of the products sold. The same is true for any changes in products resulting from suppliers.
BLW Baby cannot be held responsible, towards a member or a third party, of no indirect damage, of no loss of exploitation, profit or turnover, occurring in any way, even if this damage or this loss was predictable by BLW BABIE , or if its possibility had been brought to its attention.
BLW Baby cannot be held responsible for the non -performance of the contract concluded in the event of stock shortage or unavailability of the product, force majeure, disruption or total or partial strike, in particular postal services and means of transport and/or communications, flood, fire.
X. Applicable disputes and law
Use of the www site. blw -bebe.com and product purchase contracts concluded on this site are subject to Belgian law.
However, the user of the site is assured of compliance with the protection from which he benefits under the provisions of the law of his formed to which he cannot be derogated by agreement.
In the event of a conflict, the user of the site may, if wishes, introduce directly to BLW Bébé a complaint or a request for information relating to the execution of the contract already concluded.
In the event of dissatisfaction with the service offered above, an amicable solution will be sought before any legal action.
In the absence of agreement, only the Belgian courts are competent.
XI. Modification of the General Conditions of Sale
BLW Baby reserves the right to unilaterally modify the general conditions of sale and use. Any new version will be accessible on the www website . blw -bebe.com and will not engage the customer only from his publication on the site.
In the event that certain provisions of the General Conditions of Sale and Use are declared illegal or unspeakable by a court decision The other provisions will remain in force.
XII. Promotion
BLW Bébé reserves the right to cancel any order which does not comply with the conditions of the current promotion.
Any promotion takes effect when it is announced.
XIII. Personal information we collect
To process your order, you must provide us with certain information, including your name, email, postal address, telephone number, payment details, as well as the product description you order. You can also decide to communicate certain additional personal information to us, by contacting us directly.
A. On what basis we collect, use and share your personal information
- To provide you with our services, for example when we use your information to process your order, resolve a dispute or provide customer service;
- When you have given us your explicit consent, which you can revoke at any time, for example by registering for our newsletter;
- If necessary, to meet a legal obligation, a legal judgment or in connection with a request for justice such as the fact of preserving information concerning your purchases within the framework of tax legislation; And
- If necessary, to serve our legitimate interests, in the event that these legitimate interests are not invalidated by your rights or your interests, such as providing and improving our services. We use your information to provide the services you have requested and in our legitimate interest in improving these services.
B. Sharing personal information
Information about our customers is important for our activity. We only share your personal information for a very limited number of reasons, as well as in a limited number of circumstances such as:
- Service providers. We use certain third parties in which we have all confidence to carry out certain actions or provide certain services intended for our company - transport companies for example. We may have to share your personal information with these third parties, but only that which is essential for the realization of these services.
- Activity transfers. If we sell our company or merges it with another, we may have to communicate your information within the framework of this transaction but only to the extent authorized by law.
- Compliance with legislation. We may have to collect, use, keep and share your information we think in good faith that this is necessary and reasonable for: (a) respond to a legal process or a request from the State; (b) Apply our agreements, conditions or regulations; (c) prevent, investigate or manage any fraud or other illegal activity, or any technical or security problem; or (d) protect the rights, property and security of our customers or other people.
C. Personal data retention period
We keep your information only as long as necessary to provide you with our services and for the purposes established in our confidentiality rules. We may also have to keep this information to comply with legislative and legal obligations, resolve disputes and enforce our commitments. We generally keep them for a period of: 4 years.
D. Transfer of personal information outside Europe
We can potentially store and process your information via third-party hosts located in the United States or other countries. We can therefore transfer your personal information to a court where the legislation concerning data protection and government surveillance is different from that of your country. If we have to transfer your personal information outside the European Union, we rely on the data protection shield ("Privacy Shield") as a legal basis for this.
E. Your rights
- Access. You may have the right to access the personal information we hold about you and receive a copy by contacting us.
- Edit, restrict, delete. You may also have the right to modify your personal information, restrict our use of it or delete it. Apart from exceptional circumstances, we will delete your personal information on request.
- Oppose. You can oppose 1) to that we treat some of your information as part of our legitimate interests and 2) upon receipt of marketing messages from us after having explicitly agreed to receive them. In these specific cases, we will delete your personal information unless you have legitimate reasons to continue using them, or in cases where they are necessary for legal reasons.
- Complain. If you live in the European Union and want to show a concern about our use of your information (and without infringing other rights from which you can benefit from), you can do so with your local data protection authorities.
How to contact us:
As part of the European data protection law, Lola Broos, is the data controller with regard to your personal information. For any questions or concerns, you can contact us via email . You can also send us a post to the address:
Guillaume Gillet, avenue du Roi Albert 5b, 5590 Ciney, Belgium.
